Frequently Asked Questions

Everything you need to know about our premium amplifiers, pickups, and components.

How long does it take for my order to ship?

In-stock items typically ship within 1-3 business days. For custom-built amplifier cabinets or hand-wired kits, please allow 2-4 weeks for production and quality testing.

Do you offer international shipping?

Yes, we ship our electronics and components worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location and package weight.

What is your return policy on electronic components?

We accept returns on most unused items within 30 days of purchase. Please note that electronic components that have been soldered or modified cannot be returned.

Are your amplifier kits suitable for beginners?

We offer kits for various skill levels. While some are beginner-friendly, we recommend a basic understanding of circuit diagrams and soldering safety. Each kit includes detailed wiring diagrams.

Do you provide technical support for DIY projects?

Absolutely. Our team of experts is available via email to help troubleshoot your Mojotone builds or provide guidance on selecting the right parts for your tone.

What payment methods do you accept?

We accept all major credit cards, PayPal, and financing options through Affirm to help you get the gear you need now and pay over time.